|
At e92plus, we provide extensive Technical Support to help your secure your customers' business. From Accredited Training to Installation to Support, we help add value to your business through extensive experience and product knowledge.
| | |  | |  | The Security Healthcheck is our new free service that is available with every renewal you order through e92plus. We provide a remote Healthcheck to ensure that your customer’s solution is fully working and optimised for their environment.
This means we not only help keep your customer happy but can identify cross-sell or up-sell opportunities to help you maximise your potential business.
Find out more here. |
| If you are new to our products or need additional resource, an e92plus Certified Technical Engineers will support you on-site.
Every order or evaluation will include one day’s installation on-site with an e92plus Engineer worth £975. Your team can work with e92plus on-site, or simply let us manage the whole process: helping you provide great value to your customer, or increase your margin by re-selling the service!
Find out more here. | | If you don't have the technical expertise in-house, don't worry. With e92plus Support Contracts you can provide a full 8x5, SLA-backed Support Contract - which means you can be assured of guaranteed response times until we provide a fix.
It provides telephone and email support with remote assistance, giving your customers peace of mind for just 10% of RRP.
Find out more here.
| For more information, contact your Account Manager on 020 8274 7000 or email support@e92plus.com |